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Healthcare Staff Shortages: How Intelligent Automation Can Help Maximize Your Internal Resources

Background

With the lasting effects of the COVID-19 pandemic raging on across the globe, it’s no surprise hospitals are continuing to feel immense staffing pressures. For the first time in nearly two decades, hospital CEOs ranked staffing challenges as their top concern in 2021. Furthermore, it’s estimated that 34% of all nurses plan to leave their job by the end of 2022 and 18% of healthcare workers already have. As a result, many healthcare organizations are left relying on external travel nurse agencies to help them fill gaps in care; but these travel nurse contracts are not without their own challenges.

On average, travel nurses are paid 2x-4x times more than their staff nurse counterparts, with some contracts earning over $10,000 per week. In fact, US travel nursing revenue tripled to $12 billion in the past six years, and some hospitals report a roughly 100% increase in staffing budgets year-over-year.

So what drives these increases? Well, it’s largely due to supply and demand – the same driving force behind rising grocery prices, housing shortages, and toilet paper catastrophes. As nurses leave their fields in favor of calmer, more sustainable work environments, understaffing gaps begin to form in patient care. To fill those voids, healthcare organizations turn to short-term, contract travel nurses. In 2020, 90% of U.S. hospital executives brought in travel nurses to boost their departments, compared to less than 60% the year prior.

But not all healthcare workers are leaving the industry as a whole; many are voluntarily leaving their staff positions in favor of those high paying, high demand travel nurse contracts. This creates a dangerous feedback loop: hospital administrators have their hands tied and pour money into bringing on numerous contract nurses to fill gaps in care, thus leaving them financially unable to increase existing staff nurse salaries. And so the cycle repeats itself, with staff nurses quitting for higher paying roles – driving even more demand for their services – and leaving their former staff coworkers behind with no pay increases in sight.

Impactful Outcomes - How Andgo Can Help

By intelligently automating your absence and shift filling workflows, Andgo empowers you to optimize usage of your internal workforce first before hiring externally. As a result, Andgo increases your organization’s efficiency and supports improved employee satisfaction and retention rates.

Actionable Insights

Intelligently automating the absence onboarding process provides transparency into real-time movement of staff across the organization. This empowers teams to quickly identify the most critical shifts to fill.

Fill More Shifts, Faster

Responsive shift-filling is 9x faster, while reducing the sheer volume of unfilled shifts. Andgo customers have filled 7x more shifts, compared to previous manual processes.

Leverage Internal Resources First

Intelligent automation provides a holistic, streamlined approach to strategically fill shifts with internal staff first, before having to bring in external travel nurses. By filling just 20% more vacant shifts with staff nurses instead of using agencies, a 20,000 employee hospital system could save $10 million+ annually.

Click on this infographic👇 to learn more:

The healthcare workforce crisis: How intelligent automation can help infographic

References

American College of Healthcare Executives

Incredible Health

TIME

National Public Radio (NPR)

Bloomberg

Advisory Board

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