Canada has a pretty strong healthcare system, which is often viewed as a point of pride for the country. However, it too has its fair share of challenges and hurdles, a lot of which have to do with managing hospital scheduling.  Let’s take a look at a few myths about hospital scheduling in Canada and

Like it is for other organizations, the biggest assets to hospitals and healthcare practices are their employees. If your employees are dissatisfied with your management procedures and methods, however, your productivity and profits will suffer.  Our employee management software helps prevent this. Read ahead to know how we incorporate shift management and request [...]

Employees are the backbone of any workplace, but managing a large workforce comes with its own challenges.  Traditional attendance management systems relied on paperwork, countless spreadsheets, and manual timesheets. However, these tools can’t keep up with the ever-changing demands of the workplace today.  Urged by this need for efficiency and optimization, employee [...]

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so

Have you ever wondered about “the cloud’ and what it means to keep your data secure on the cloud? Different countries and regions have different regulations around data security, one major part is data residency. Ensuring your data stays securely stored in your local environment is very important when handling sensitive employee data. Andgo takes

It’s that time of year again. The weather is cooling off, the leaves are starting to change, and our little ones are returning to the schoolyard. The major difference this year? COVID-19. For many the return to school is often anticipated and exciting, however this year there’s an air of unease. Return to school protocols are constantly evolving with the changing landscape [...]

Employees in the healthcare sector have to meet strict criteria when it comes to attendance. The challenging occupation heavily relies on its vital healthcare employees, encouraging regular attendance and fewer absences to manage the workflow.  While low morale may be the cause of frequent absenteeism, it also results in low morale and productivity in the workplace.

Automation and the use of AI to streamline and innovate scheduling practices not only create operational savings, but it also gives valuable time back to scheduling staff which can be used toward more meaningful work. In working closely with our Healthcare customers, we understand the demands on scheduling staff, and what aspects of the jobs and tasks associated with [...]

As much as COVID-19 has separated and isolated us as we practice physical distancing, it has also brought us together as a community, united by the same goal.  Right now there is no ‘us’ or ‘them’, just ‘‘we’. This community which we are all a part of relies on each member to do their part. Each member has an important role to play in helping the community. Creativity and [...]