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In a previous blog post, we discussed some of the critical elements to optimization around filling vacant shifts, such as strategic communications, advance planning, and infusing personalization in the process. By incorporating these elements into an end-to-end, holistic automation approach, organizations can maximize their return on investment. Employees involved in the [...]

In a previous blog post, we examined the multiple benefits of creating a pro-vacation culture within an organization and strategies for doing so. However, administering vacation processes, particularly complex ones in large organizations is tedious and highly disruptive. There are an immense amount of resources involved that detract from an organization’s core areas of [...]

Introduction As organizations continue to deal with the COVID-19 pandemic, effective labor redeployment is top of mind, particularly those from industries that employ shift workers. This demanding period brought to the surface the magnitude and implications of

Introduction As the work world, as we know it returns to at least some semblance of “normal”, it is an interesting time to examine something that is likely on a lot of people’s minds this time of year: vacations. For many, the word vacation evokes fond memories of past adventures or relaxation and/or anticipation of ones to come. As it should; It is hard to imagine someone [...]

One of the biggest challenges organizations are faced with in employee scheduling is improving fairness and transparency. These challenges are typically compounded by complex requirements, urgent deadlines and limited resources. Leaders and managers are often inundated with complaints or grievances by staff related to errors, miscommunications, and unfair shift [...]

Canada has a pretty strong healthcare system, which is often viewed as a point of pride for the country. However, it too has its fair share of challenges and hurdles, a lot of which have to do with managing hospital scheduling.  Let’s take a look at a few myths about hospital scheduling in Canada and

Like it is for other organizations, the biggest assets to hospitals and healthcare practices are their employees. If your employees are dissatisfied with your management procedures and methods, however, your productivity and profits will suffer.  Our employee management software helps prevent this. Read ahead to know how we incorporate shift management and request [...]

Employees are the backbone of any workplace, but managing a large workforce comes with its own challenges.  Traditional attendance management systems relied on paperwork, countless spreadsheets, and manual timesheets. However, these tools can’t keep up with the ever-changing demands of the workplace today.  Urged by this need for efficiency and optimization, employee [...]

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so