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Intelligent Workflow Automation: The New Age of Employee Scheduling

Introduction As organizations continue to deal with the COVID-19 pandemic, effective labor redeployment is top of mind, particularly those from industries that employ shift workers. This demanding period brought to the surface the magnitude and implications of

Building a Pro-Vacation Culture to Create a Win-Win Scenario

Introduction As the work world, as we know it returns to at least some semblance of “normal”, it is an interesting time to examine something that is likely on a lot of people’s minds this time of year: vacations. For many, the word vacation evokes fond memories of past adventures or relaxation and/or anticipation of ones to come. As it should; It is hard to imagine someone [...]

5 Keys to Unlocking Fairness & Transparency in Scheduling Environments

One of the biggest challenges organizations are faced with in employee scheduling is improving fairness and transparency. These challenges are typically compounded by complex requirements, urgent deadlines and limited resources. Leaders and managers are often inundated with complaints or grievances by staff related to errors, miscommunications, and unfair shift [...]

Debunking Common Hospital Scheduling Myths

Canada has a pretty strong healthcare system, which is often viewed as a point of pride for the country. However, it too has its fair share of challenges and hurdles, a lot of which have to do with managing hospital scheduling.  Let’s take a look at a few myths about hospital scheduling in Canada and

Understand Employee Shift Management vs. Employee Request Management

Like it is for other organizations, the biggest assets to hospitals and healthcare practices are their employees. If your employees are dissatisfied with your management procedures and methods, however, your productivity and profits will suffer.  Our employee management software helps prevent this. Read ahead to know how we incorporate shift management and request [...]

3 Must-Haves In An Employee Absence Management System

Employees are the backbone of any workplace, but managing a large workforce comes with its own challenges.  Traditional attendance management systems relied on paperwork, countless spreadsheets, and manual timesheets. However, these tools can’t keep up with the ever-changing demands of the workplace today.  Urged by this need for efficiency and optimization, employee [...]

What is IVR?

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so

Andgo’s Annual Vacation Planning Improves the Employee Experience

Gone are the days of the endless paperwork associated with annual vacation. Not only have we found a way to alleviate the back and forth headache and hours spent shuffling requests for vacation, we’re keeping it green as well! The Annual Vacation Bidding module is a seamless extension of the Andgo platform. Organizations are able

What is data residency and why is it important?

Have you ever wondered about “the cloud’ and what it means to keep your data secure on the cloud? Different countries and regions have different regulations around data security, one major part is data residency. Ensuring your data stays securely stored in your local environment is very important when handling sensitive employee data. Andgo takes this seriously and ensures [...]