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Going Beyond Automated Call Outs

According to StatsCan, the industry with the highest rate of employee absenteeism is Healthcare.  With Healthcare employees being essential to patient care, these absences need to be filled as quickly as possible.  Most Healthcare organization fill these absences the same way: manually calling employees one at a time to see if they want to work.  This is a very time [...]

The Real Challenge to Canada’s Health System is Not Wait Times

Click to read the full article from The Globe And Mail. Canada has some of the longest waits for medical care in the developed world. Same-day or next-day appointments.

Methods of Communicating to Employees

Manual callout processes are time and resource consuming. The manual callout process generally follows these steps: Record absence Build an appropriate call-in list Phone first name on the call-in list Ask the employee if they want to work shift If yes, the process stops, if no call next employee Repeat step 4 until an employee