Smart Call

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Smart Call Datasheet

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2-minute Explainer Video

andgo unfilled schedule graphic on grey background

Engage

A vacant shift that needs to be filled is added to the scheduling system

andgo shift call out graphic on grey background

Identify

Configurable rules engine determines the list of eligible replacements

andgo smart phone showing notifications graphic on grey background

Communicate

Communicate vacant shifts to eligible employee replacements

andgo woman working on desk greeting female colleague graphic on grey background

Award

Shift awarded to the most suitable employee; scheduler is updated

Benefits

Andgo’s Smart Call delivers end-to-end workflows that go beyond just basic open shift notifications. Leverage automation throughout the employee scheduling lifecycle to significantly reduce the need for manual intervention. Fill more shifts, faster, with the right people.

Scheduling staff are no longer tasked with non-value-added activities such as manually dialling phone numbers and can focus on strategically filling open shifts with the most suitable employee.

End-to-End Workflows

Deliver end-to-end workflows that go beyond just basic open shift notifications. Automate all steps in the employee scheduling lifecycle. Fill more shifts, faster, with the right people.

Better Call Lists

Dynamically build call lists pre-configured to account for complex union/organizational rules and shift eligibility

More Focus and Efficiency

Schedulers are no longer tasked with non-value added activities such as manually dialling phone numbers. Focus on strategically filling available shifts with the most suitable employee.

Easy Integration

Integrate seamlessly with your existing scheduling system using intuitive, powerful scheduling dashboards.

Be Notified How & When You Want

Route communications in line with personalized communication preferences and monitor employee responses.

Open Visibility & Communication

Transparent shift bidding (including partial shifts) via IVR, SMS text message, website.

Smart Call Savings Calculator

Number of Employees

Avg. Annual Days Absent (per ee)

Avg. Scheduler Wage (hourly)

Calculate

Your Annual Savings:

Scheduling Costs before Andgo

0.00

Scheduling Costs after Andgo

0.00

You Save

0.00

**Time to fill a shift manually takes an average of 28 minutes based off Andgo customer baseline data

**Time to fill a shift with Andgo takes an average of 3 minutes based off Andgo historical metrics

Smart Call

Download

Watch Video

Smart Call At-a-Glance

Engage

Identify

Communicate

Award

Scheduling staff fill 7x more shifts using Andgo's Smart Call compared to manual processes

Learn More

Benefits

Features

End-to-End Workflows

Better Call Lists

More Focus and Efficiency

Easy Integration

Be Notified How & When You Want

Open Visibility & Communication

Smart Call Savings Calculator

Your Annual Savings:

You Save

Through Smart Call's process of communicating and granting immediate need shifts, Andgo customers have reduced scheduling-related grievances by up to 80%

Curious about how Andgo could help your organization save time and money?

View our Other Modules

Shift Prebooking

Quick Dial

Inform

Enhanced Absences

Vacation Mapping

Intelligent Shift Fill Automation Suite

Fill more shifts faster, with the right people.

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