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Smart Call Module

Smart Call

 

Intelligently automate the communication of available immediate need shifts to eligible employees. Collect bids and systematically organize information for scheduling teams for easy, accurate awarding of shifts without manual intervention. 
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Smart Call At-a-Glance


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Key Resources & Stats

Smart Call - Key Stat 1
Intelligent Workflow Automation Article
Intelligent Workflow Automation Video

Benefits & Features

Andgo’s Smart Call delivers end-to-end workflows that go beyond just basic shift callouts. Automate all steps in the employee scheduling lifecycle. Fill more shifts, faster, with the right people.

Scheduling staff are no longer tasked with non-value-added activities such as manually dialling phone numbers and can focus on strategically filling available shifts with the most suitable employee. 

Smart Call addresses all tasks in the process, including:

  • Dynamically building call lists pre-configured to account for complex union/organizational rules and shift eligibility
  • Routing communications in line with personalized communication preferences
  • Transparent shift bidding (including partial shifts) - via IVR, SMS text message, website
  • Shift awarding - via intuitive, powerful scheduling dashboards
  • Response monitoring
  • Integrate seamlessly with your existing scheduling system
Smart Call feature's communication process
Grievances Improvement Icon

Through Smart Call's process of communicating and granting short call shifts, Andgo customers have reduced scheduling related grievances by up to 80%

Curious about how Andgo could help your organization save time and money?
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