**Time to manually receive & process calls takes an average of 7 minutes based off Andgo customer baseline data
**Time receive & process calls with Andgo Quick Dial takes an average of 1 minutes based off Andgo historical metrics
Automatically receive, route and prioritize urgent employee phone requests (such as absence reporting) and present the information to scheduling teams via dashboards organized by priority and category.
Staffing in the Dark: Healthcare's Critical Absence Problem White Paper
Absence Onboarding: How Intelligent Automation Fuels Actionable Insights
Employees call a toll-free number to self-select the category/reason for their call
The schedule is updated in real-time, reflecting the absence and the appropriate pay code
An email notification is sent to management notifying them of the employee absences & requests
Schedulers determine if they need to fill the open shift manually, or automatically via Andgo Smart Call
Quick Dial is not just for employees calling in sick – it can be expanded to other operations where a large volume of incoming phone calls are received.
Streamline, categorize and prioritize common/frequent inbound requests for your scheduling team. Quick Dial is flexible and configurable to meet your organization’s dial-in needs, such as: reporting injuries, managers requesting additional converge and/or providing department scheduling instructions, replying to priority group messages and more!
Andgo’s Quick Dial empowers employees to submit phone call requests (such as reporting an absence) through a highly intuitive Interactive Voice Response (IVR) system. Each call and corresponding action is automatically logged and reviewable in the audit trail. Quick Dial optimizes how scheduling departments receive, direct and process incoming phone calls.
Scheduling Costs before Andgo
0.00Scheduling Costs after Andgo
0.00**Time to manually receive & process calls takes an average of 7 minutes based off Andgo customer baseline data
**Time receive & process calls with Andgo Quick Dial takes an average of 1 minutes based off Andgo historical metrics
We’d love to learn more about your challenges and give you a virtual tour!