shift-call-off-icon

Absence Reporting 

Simplify absence reporting with automation that supports web and phone submissions.

Book a Demo

How It Works

Optimize how scheduling teams receive, direct and process incoming phone calls and absences.
andgo employee viewing mobile notifications graphic on grey background

Report Absent

Employees call a centralized number, or submit absences on the web via the Andgo portal. UKG Pro updates in real-time.

andgo shift call out graphic on grey background

Update and Notify

A workflow notifies all necessary stakeholders of the absence via phone, text, and email.

andgo computer notifications graphic on grey background

Process

Schedulers work from an information-rich screen, and managers can optionally be included in approval.

andgo people working at desk viewing employee profiles graphic on grey background

Review

Schedulers can use Smart Call or fill the shift manually, all while requests are tracked, stored, and remain searchable for compliance.

Review

Why Andgo for Automating Absence Management?

Andgo simplifies employee call-offs by providing a unified, flexible way to report absences.

Employees can call into the Andgo phone line and follow prompts specific to their absence reason, or report the same absence through the Andgo portal online, whichever the employee prefers. Both options capture the same call-off data, empowering employees to manage their schedules with ease. 

Learn More

 

andgo illustration of shift call out
Absence Reporting

With Andgo You Get

Real-Time Insights

Whether an absence is reported by phone or through the Andgo web portal, every detail is captured in real-time. This gives supervisors and schedulers instant visibility into call-offs as they happen.

Efficient Communications

By automating the process of reporting absences, Andgo ensures that staffing gaps are addressed promptly, correct pay codes are applied and workforce management schedules are updated automatically.

Data-Driven Decisions

The integration with your workforce management platform ensures that all data from Andgo is captured and analyzed. This data enables you to make informed decisions based on trends, patterns, and historical information regarding absences and staffing levels.

Proactive Staffing

With accurate and timely information, schedulers can proactively plan staffing resources, optimize schedules, and allocate resources effectively to meet operational demands.

Customer Testimonials

What Are People Saying About Andgo's Absence Reporting

Hear from a few of our customers

“One call-out that used to take 2 hours, now only takes 20 minutes. The nursing supervisor doesn’t have to get involved, and it puts the control in their hands, which they really like."
Copy of Andgo_Andgo Research Lab Types of Study Graphic

Manager of IT Corporate Systems at a large NY Hospital

“We saw a decrease in absences. There is no emotion associated to call-offs anymore. People who felt they could give a sob story now can't and are less likley to call in all the time.”
Copy of Andgo_Andgo Research Lab Types of Study Graphic

Manager of IT Corporate Systems at a large NY Hospital

Absence Reporting

See Quick Dial in Action

Check out Andgo’s enhanced absence reporting solution where employees can submit absence requests, manage their schedules, and receive approvals directly via web or mobile interface.

Absence Reporting Savings Calculator

Calculate

Your Annual Savings:

Scheduling Costs before Andgo

0.00

Scheduling Costs after Andgo

0.00

You Save

0.00

**Time to manually receive & process calls takes an average of 7 minutes based off Andgo customer baseline data

**Time receive & process calls with Andgo Quick Dial takes an average of 1 minutes based off Andgo historical metrics