Andgo for Manufacturers
Intelligent Workforce Management
Andgo understands and accommodates manufacturing's ecosystem; high-level usage patterns, legacy IT integration needs and the need for configurable workflows to meet complex requirements.
Intelligent Automation Improves Workforce Flexibility
Automatically receive, route & prioritize urgent employee phone requests such as sick calls & other absences.
![manufacturing warehouse employees](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/manufacturing%20warehouse%20employees.png?width=850&height=574&name=manufacturing%20warehouse%20employees.png)
![beverage icon grey](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/beverage%20icon%20grey.png?width=200&height=200&name=beverage%20icon%20grey.png)
Case Study: Manufacturing Success Story
Andgo provided the customer with a holistic, real-time view of everything that is happening with workforce movement across the organization, plant by plant - providing targeted insights about absences and automatically triggering action; open shifts are automatically sent to eligible team members via text/email/phone call per preferences.
The customer had the following requirements:
![rules and compliance](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/rules%20and%20compliance.png?width=1200&height=630&name=rules%20and%20compliance.png)
Union Rules
Complex union / CBA requirements beyond just “first come, first serve”, i.e. seniority, shift distribution, IVR etc.
![automation](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/automation.png?width=1200&height=630&name=automation.png)
Automated Shift Bidding/Filling
Shift bidding & shift fill automation to drive efficiency & reduce manual effort for supervisors.
![calling in sick](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/calling%20in%20sick.png?width=1200&height=630&name=calling%20in%20sick.png)
Employee Ability to Call In Sick (via Telephone)
Telephony (IVR) capabilities to enable employees to call off sick.
![scheduling ahead of time](https://www.andgosystems.com/hs-fs/hubfs/New%20Website/Web%20Page%20Graphics%20and%20Images/scheduling%20ahead%20of%20time.png?width=1200&height=630&name=scheduling%20ahead%20of%20time.png)
Ability to Schedule and Plan Ahead of Time
Flexibility to schedule open shift notifications to be sent at a later time.
Impactful Outcomes
Employees don't even need to log in to Andgo to bid on shifts or call off sick; they can simply set their preferred communication method (email, text, IVR) and engage accordingly. Andgo is a natural enhancement and extension of the customer's scheduling environment presented via the Google Cloud Platform- not "another tool".
Andgo's Manufacturing Absence Workflow At-a-Glance
![andgo employee viewing mobile notifications graphic on grey background](https://www.andgosystems.com/hs-fs/hubfs/andgo%20employee%20viewing%20mobile%20notifications%20graphic%20on%20grey%20background%20500x450.png?width=500&height=450&name=andgo%20employee%20viewing%20mobile%20notifications%20graphic%20on%20grey%20background%20500x450.png)
Report Absence
Employees call a toll-free number to self-select the category/reason for their call
![andgo shift call out graphic on grey background](https://www.andgosystems.com/hs-fs/hubfs/andgo%20shift%20call%20out%20graphic%20on%20grey%20background%20500x450.png?width=500&height=450&name=andgo%20shift%20call%20out%20graphic%20on%20grey%20background%20500x450.png)
Auto Update
The schedule is updated in real-time, reflecting the absence and the appropriate pay code
![andgo computer notifications graphic on grey background](https://www.andgosystems.com/hs-fs/hubfs/andgo%20computer%20notifications%20graphic%20on%20grey%20background%20500x450.png?width=500&height=450&name=andgo%20computer%20notifications%20graphic%20on%20grey%20background%20500x450.png)
Notify
An email notification is sent to management notifying them of the employee absences & requests
![andgo people working at desk viewing employee profiles graphic on grey background](https://www.andgosystems.com/hs-fs/hubfs/andgo%20people%20working%20at%20desk%20viewing%20employee%20profiles%20graphic%20on%20grey%20background%20500x450.png?width=500&height=450&name=andgo%20people%20working%20at%20desk%20viewing%20employee%20profiles%20graphic%20on%20grey%20background%20500x450.png)
Review
Schedulers determine if they need to fill the open shift manually, or automatically via Andgo Smart Call
Key Features
Efficient Communication
Automatic Updates
Categorized Requests
Union/CBA Compliant
Maximum Flexibility
Service Excellence
Curious about how Andgo could help save your manufacturing operations time and money?
We’d love to learn more about your challenges and give you a virtual tour!