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Feature update: Annual Vacation Enhancements

Andgo is excited to announce the release of some exciting new enhancements to our Annual Vacation module. These enhancements will fine-tune functionality and provide enhanced overall usability and navigability.  New Admin Tools A key portion of the enhancements we tackled this year focused on providing organizations more autonomy before and during their annual vacation [...]

What is IVR?

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so

Andgo is excited to participate in the CTA bicoastal program

Andgo is proud and excited to participate in an amazing global initiative. The Canadian Technology Accelerator (CTA) bi-coastal program is dedicated to the development of high-potential digital health companies. The program has also partnered with industry-leading organizations at the forefront of digital health innovation. Read the full press release here.

Andgo’s Annual Vacation Improves the Employee Experience

Gone are the days of the endless paperwork associated with annual vacation. Not only have we found a way to alleviate the back and forth headache and hours spent shuffling requests for vacation, we’re keeping it green as well! The Annual Vacation Bidding module is a seamless extension of the Andgo platform. Organizations are able

What is data residency and why is it important?

Have you ever wondered about “the cloud’ and what it means to keep your data secure on the cloud? Different countries and regions have different regulations around data security, one major part is data residency. Ensuring your data stays securely stored in your local environment is very important when handling sensitive employee data. Andgo takes

Feature Update: Partial Shifts & Calendar

Partial Shifts Andgo is excited to announce the release of a new Partial Shifts feature as part of its Smart Call and Prebooking modules. Currently, employees are only notified of and able to bid on full shifts through these modules. With the introduction of our Partial Shifts feature, customers will be able to optionally allow employees to bid on portions of shifts, adding [...]

Improve employee engagement and mental health through enabling meaningful work

Automation and the use of AI to streamline and innovate scheduling practices not only create operational savings, but it also gives valuable time back to scheduling staff which can be used toward more meaningful work. In working closely with our Healthcare customers, we understand the demands on scheduling staff, and what aspects of the jobs and tasks associated with [...]

Broadcast helps the SHA mobilize a team to go North

Saskatchewan recently saw a spike in COVID-19 cases in a northern community. It was imperative to mobilize a team of healthcare professionals as quickly as possible to assist the Northern Inter-Tribal Health Authority in managing the outbreak. The Saskatchewan Health Authority (SHA) needed to get support to the north immediately, so they turned to Broadcast for help. 

Expansions for the Saskatchewan Health Authority

Building off their earlier expansion of Andgo services and in response to the COVID-19 pandemic, the Saskatchewan Health Authority (SHA) was looking to expand the new provincial response site to include filling open shifts related to COVID-19. The pandemic hit in the middle of shifting from a regional technology system to a system that encompasses the entire province. In [...]