Absence Onboarding: How Intelligent Automation Fuels Actionable Insights

Calling in sick? Calling out sick? Seems bizarre that these two opposite-sounding terms essentially have the same definition, depending on what region of North America you are in!Regardless of what terminology you are familiar with, the universal certainty about absence onboarding & tracking is the significant set of challenges it presents. Traditional absence onboarding [...]

Shift Filling - 2021 Year in Review

In a previous blog post, we discussed some of the critical elements to optimization around filling vacant shifts, such as strategic communications, advance planning, and infusing personalization in the process. By incorporating these elements into an end-to-end, holistic automation approach, organizations can maximize their return on investment. Employees involved in the [...]

Vacation Mapping - 2021 Year in Review

In a previous blog post, we examined the multiple benefits of creating a pro-vacation culture within an organization and strategies for doing so. However, administering vacation processes, particularly complex ones in large organizations is tedious and highly disruptive. There are an immense amount of resources involved that detract from an organization’s core areas of focus. [...]

Intelligent Workflow Automation: The New Age of Employee Scheduling

Introduction As organizations continue to deal with the COVID-19 pandemic, effective labor redeployment is top of mind, particularly those from industries that employ shift workers. This demanding period brought to the surface the magnitude and implications of

Building a Pro-Vacation Culture to Create a Win-Win Scenario

Introduction As the work world, as we know it returns to at least some semblance of “normal”, it is an interesting time to examine something that is likely on a lot of people’s minds this time of year: vacations. For many, the word vacation evokes fond memories of past adventures or relaxation and/or anticipation of ones to come. As it should; It is hard to imagine someone in [...]

Understand Employee Shift Management vs. Employee Request Management

Like it is for other organizations, the biggest assets to hospitals and healthcare practices are their employees. If your employees are dissatisfied with your management procedures and methods, however, your productivity and profits will suffer.  Our employee management software helps prevent this. Read ahead to know how we incorporate shift management and request management [...]

Feature update: Annual Vacation Enhancements

Andgo is excited to announce the release of some exciting new enhancements to our Annual Vacation module. These enhancements will fine-tune functionality and provide enhanced overall usability and navigability. New Admin Tools A key portion of the enhancements we tackled this year focused on providing organizations more autonomy before and during their annual vacation windows, [...]

What is IVR?

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so

Andgo’s Annual Vacation Planning Improves the Employee Experience

Gone are the days of the endless paperwork associated with annual vacation. Not only have we found a way to alleviate the back and forth headache and hours spent shuffling requests for vacation, we’re keeping it green as well! The Annual Vacation Bidding module is a seamless extension of the Andgo platform. Organizations are able