What is IVR?

Interactive Voice Response (IVR) is an automated phone system. It can be customized to meet individual organizational needs. It is a technology that helps guide employees through an interactive menu to ensure they are reaching the department they need. The messages are pre-recorded and prompt employees to use their touch-tone keypad or speak up so

Andgo’s Annual Vacation Planning Improves the Employee Experience

Gone are the days of the endless paperwork associated with annual vacation. Not only have we found a way to alleviate the back and forth headache and hours spent shuffling requests for vacation, we’re keeping it green as well! The Annual Vacation Bidding module is a seamless extension of the Andgo platform. Organizations are able

What is data residency and why is it important?

Have you ever wondered about “the cloud’ and what it means to keep your data secure on the cloud? Different countries and regions have different regulations around data security, and one major part is data residency. Ensuring your data stays securely stored in your local environment is very important when handling sensitive employee data. Andgo takes this seriously and ensures [...]

The Benefits Of Partnering With Andgo

Employees in the healthcare sector have to meet strict criteria when it comes to attendance. The challenging occupation heavily relies on its vital healthcare employees, encouraging regular attendance and fewer absences to manage the workflow.  While low morale may be the cause of frequent absenteeism, it also results in low morale and productivity in the workplace.

Improve employee engagement and mental health through meaningful work

Automation and the use of AI to streamline and innovate scheduling practices not only create operational savings but also gives valuable time back to scheduling staff which can be used toward more meaningful work. In working closely with our healthcare customers, we understand the demands on scheduling staff, and what aspects of the jobs and tasks associated with scheduling [...]

Broadcast helps the SHA mobilize a team to go North

Saskatchewan recently saw a spike in COVID-19 cases in a northern community. It was imperative to mobilize a team of healthcare professionals as quickly as possible to assist the Northern Inter-Tribal Health Authority in managing the outbreak. The Saskatchewan Health Authority (SHA) needed to get support to the north immediately, so they turned to Broadcast for help. 

Expansions for the Saskatchewan Health Authority

Building off their earlier expansion of Andgo services and in response to the COVID-19 pandemic, the Saskatchewan Health Authority (SHA) was looking to expand the new provincial response site to include filling open shifts related to COVID-19. The pandemic hit in the middle of shifting from a regional technology system to a system that encompasses the entire province. In the [...]

How Broadcast keeps Healthcare Professionals informed during COVID-19

The COVID-19 pandemic is forcing organizations on the frontlines to adapt to new challenges. One of these challenges is how they communicate with employees. Clear communication is crucial to ensure employees are receiving up-to-date information, especially in the healthcare sector. This is where we can help. Our Broadcast module helps Healthcare professionals stay informed of [...]

Diversity and Inclusion at Andgo

At Andgo, we’ve been having many conversations around diversity and inclusion. We’ve been discussing ways in which we can promote and hire a diverse and inclusive team and elevate minority groups in our industry. The conversation is still happening, and we’re excited to see where it leads. We want to use this momentum as a catalyst for actionable change.