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How Broadcast keeps Healthcare Professionals informed during COVID-19

Written by Sarah Press | Jun 29, 2020

The COVID-19 pandemic is forcing organizations on the frontlines to adapt to new challenges. One of these challenges is how they communicate with employees. Clear communication is crucial to ensure employees are receiving up-to-date information, especially in the healthcare sector. This is where we can help. Our Broadcast module helps Healthcare professionals stay informed of COVID-19 updates. It allows Health Regions to communicate information across their workforce all at once, keeping employees informed with the latest news. 

The Problem

The Saskatchewan Health Authority (SHA) is merging each of the former regions into a single technology ecosystem. This has been a massive undertaking, and as of March, it is nearing completion. However, due to COVID-19,  SHA needed a way to easily and quickly communicate with all of its employees while this project is still under development.

This is where Andgo comes in.

The former Saskatoon Health Region is currently set up with the Broadcast module. The problem is this only covers approximately a third of the SHA workforce, and it does not include the capability to notify physicians. In other words, our team had to work fast to expand the Broadcast module to include the entire SHA workforce.

The Solution

This past week we tripled the capacity of the Broadcast module for SHA. It now provides coverage across the entire province. Additionally, we expanded the Broadcast module to notify physicians. The result is that all SHA healthcare professionals are being notified instantly of any updates and changes regarding COVID-19 via text message, email, and phone. 

How Broadcast Helps Healthcare Professionals

Broadcast allows our customers to easily and efficiently communicate important information to all of their employees at once via text, email, and phone. This keeps employees up-to-date with the latest news and changes as they happen. Clear communication with employees about COVID-19 updates helps eliminate uncertainty and keeps healthcare professionals informed. Above all, the Broadcast module allows Healthcare organizations to focus on fighting COVID-19 and trust that their employees are staying informed.

The Broadcast module can work well for any large organization. All we need is lists of employees based on departments, teams, locations, etc., and we can set up mass messaging. Contact us to see how Broadcast can help your organization.